Privacy Policy
Privacy Policy
Effective Date: 18/06/2025
SunBuzz (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sunbuzz.com.au, including when you book services via our integrated platform Nabooki and make payments using eWAY.
By using our website, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
Personal Identifiable Information (PII): Such as your name, email address, phone number, and address.
Booking Details: Information related to services you book via our platform partner, Nabooki.
Payment Information: When you make a payment, your details are processed securely via eWAY. We do not store your full credit card information on our servers.
Technical Data: Including IP address, browser type, device information, and browsing behavior on our site.
2. How We Collect Your Information
We collect your information when you:
Make a booking or enquiry through our website.
Enter your information in the Nabooki booking platform.
Make a payment through eWAY.
Contact us via contact forms, email, or phone.
Browse our website (via cookies and analytics tools).
3. How We Use Your Information
We may use the collected information to:
Process your bookings and payments.
Provide customer support.
Communicate with you about your appointments or our services.
Improve our website and customer experience.
Comply with legal obligations.
4. Third-Party Services
We use third-party platforms to facilitate our services:
Nabooki: For booking management. Your booking details are handled according to Nabooki’s privacy policy.
eWAY: For secure payment processing. Your payment details are managed under eWAY’s security and privacy standards.
We recommend reviewing the privacy policies of these platforms:
5. Data Security
We take reasonable steps to protect your information from misuse, loss, and unauthorized access. All payment transactions are encrypted and handled via secure platforms.
6. Cookies
Our website uses cookies to enhance your experience and analyze site traffic. You can modify your browser settings to decline cookies if you prefer.
7. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (where legally permissible).
Withdraw consent for marketing communications.
To exercise these rights, please contact us at: hello@sunbuzz.com.au
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
SunBuzz
Email: hello@sunbuzz.com.au
Phone: 0428 645 645
Website: https://sunbuzz.com.au
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